Les Clefs d’Or: What is a Concierge?

Tom Wolfe, Head Concierge of the Fairmont San Francisco has created a fantastic video to better define the ‘Concierge Clefs d’Or’. You can recognize Concierge Clefs d’Or by the keys they display on the collar of their uniforms. These crossed gold keys are more than just the symbol of the organization — they are the […]